The new SAP Services and Support e book clarifies SAP's choices in a transparent, comprehensible way and addresses discrepancies amongst the necessities of recent shoppers and professional customers.
SAP's predictive and preventative support attributes and functionalities assistance solve troubles right before they take place. Illustrations consist of:
proactive support recommendations for each website page - powered by AI and curated by SAP support for the application
You may perspective The provision and e-book the session by using SAP for Me while accessing your case aspects.
Services Level Reporting facilitates a periodic reporting on many varieties of technical indicators that happen to be pertinent for the adherence to the specific support stage agreements (SLAs) in techniques and business processes of your respective Answer landscape.
The chat transcript and all of the attachments will always be captured and recorded as part of your scenario log, if the challenge is fixed instantly or not.
The adjustment will not depict an increase in checklist charges for SAP support choices. Influenced prospects and associates will probably be notified in accordance With all the respective regionally agreed contractual stipulations. Go through the full statement in English or German.
Obtain insights into how this ERP-centric approach guarantees traceable and auditable carbon details whilst delivering serious-time environmental and economic affect Assessment to help smarter organization choices.
You could down load the SAP products that are linked to your S-person ID. Downloading files necessitates the Computer software Obtain authorization; to ask for it, Get in touch with a consumer administrator in your business.
Our staff of engineers are here and able to roll, so simply just give us a quick simply call or complete this type below.
Experience frustrated using your present-day IT company service provider? We get you, your IT provider shouldn’t just be about the pc jargon, it ought to click here be about constructing have faith in and about realizing that we’ve acquired your back.
Should you have any questions about these or other support subjects, be sure to do not be reluctant to contact CIC.
Should you have any questions on these or other support subjects, remember to usually do not wait to Get in touch with CIC.
Support with Person Administration for instance S-consumer management, authorization inquiries or password reset aid